Category Research Brief

Insurers are creating adaptable coverages in a variety of ways. On-demand coverage and usage-based insurance are two powerful examples driving insurer success.

Global commercial insurance prices are on the rise, with cyber being the most extreme. This is an example of the market shifting and is demanding product agility from insurers.

Tesla Insurance is continuing its expansion across the US and aims to be nationwide by the end of 2022. With the usage data Tesla has, it is reducing the severity of losses and saving money on both servicing and claims.

A recent study shows that 1-2 days in the office per week is the sweet spot for remote work productivity. The evolution of remote work is an important question for insurers.

“Social inflation” is the increasing costs of legal awards due to social pressure to award larger amounts to plaintiffs, along with the corresponding increased quantity of lawsuits. These growing costs add considerable expense to insurance claims for businesses of all sizes...

Marsh's new ESG Risk rating will help clients identify and contain their most critical sustainability and climate-related risks. Improving sustainability is a key goal of this new rating.

Tesla has two massive advantages: distribution and data. Their data around accident causes, driver behavior, and collision frequency is helping to drive down coverage costs.

As geopolitical frictions increase, companies are encountering new risks they haven't dealt with manage those risks.

OpenAI is now open to anyone, which could accelerate the development of AI as people learn from each other and experiment with new ideas.

Change is a constant, and to keep a business model relevant to the future, companies need to adapt to the vision of the future that customers are expecting. Customers in every industry are growing less patient with clunky customer experiences – and that sentiment is true of policyholders and agents.